Global Reengineering Process for Acquiring and Developing Competencies – COMPETENCES

For some years, a growing interest in skills approach has emerged. Indeed, the terms “skill” or “competence” was more and more used since the beginning of the 90’s, that is at the time we can hear about the terms “knowledge society”, “globalization” or “internationalization”. The university world is troubled by the approach: students are impacted as well as teachers who are forced to call themselves into question about educational practice and course content. In August the 10th 2007, a French law about autonomy assigns to the University a new mission aiming to vocational guidance and professional integration. Thence, there is a strong relationship between skills approach in the education world and competencies search due to economic competition in the business world. Skills approach should give employees the adaptability to face with technological mutations and career change.

Our research aims to competencies acquisition in a blended learning situation when the learner can develop his competencies by operating within a complex environment. Our project is focused on a quality approach: a global reengineering process for acquiring and developing competencies. We need to track activities of all actors involved in the process when they interact together, and then calculate relevant indicators to improve the system efficiency: the learner can identify his strengths and weaknesses, and has the opportunity to evolve a plan of action (reengineering process of the plan of action by the learner); the teacher has significant elements to assist and guide learners during their activities (reengineering process of the plan of action by the teacher and reengineering process of activities support); the learning designer improves activities proposed to learners (reengineering process of activities’ learning design) whereas the producer enhances his learning resources (reengineering process of learning resources production). To ensure a global process, a reconsideration of collected traces’ and indicators’ management is also necessary.