Flash JOP - Appel à projets flash Jeux olympiques Paris 2024

Capitalizing knowledge on Common Alerting Protocol, individual Capacities & Capabilities of practitioners for guiding a New Cap for Alerting population in France with a multichannel platform. – Cap-4-Multi-Can-Alert

On the way to a change of direction in warning tools in France!

Cap4 Multi-Can'Alert is an experimental development project within the framework of the 2024 Olympic Games. It aims to develop an innovative multi-channel alert solution, which will combine different distribution channels, adapted to the regulatory and technological contexts emerging in France, and which will integrate the needs of end users and the reactions to be expected from the population.

Innovative character

This project was created in response to assess two shortcomings: 1) the lack of efficiency and clarity in the contents of the warning tools in France (a sound signal for the sirens of the SAIP network, a voice/text message for the automatic warning systems, a text message for the geolocated SMS and CellBroadCast, etc.), whereas they are supposed to alert and inform the population in case of dangers or threats likely to affect the physical integrity of property or people; 2) the lack of a real reactivity of the population in case of a threat. ), while they are supposed to alert and inform the population in case of dangers or threats likely to affect the physical integrity of property or people; 2) the lack of a real reactivity of the populations, who prefer to continue their activities (Lutoff et al., 2016), or who do not perceive the risks (Weiss et al., 2011), whereas the warning should generate reactivity (Lagadec, 2015) and induce reflex safeguard measures (Creton-Cazanave, 2010 ; Douvinet, 2018).

Cap4 Multi-Can'Alert will be organized around 3 iterative tasks, crossing the competences of all the partners of the consortium (e.g. risk geography, technical diffusion of an alert, psychology, information and communication sciences, diffusion by radio waves) (figure 2). These tasks have been structured to meet the initial objectives and to foster interactions, in a logic of public/private partnership while exchanging with the end-users. The WP0 will be dedicated to the coordination and management of the project. WP1, dedicated to the design of the alert engine, will allow to combine several dissemination channels, and to test the technical feasibility of the prototype (in normal and degraded situations). WP2 will be dedicated to the use of the prototype in real conditions, which will lead to the definition of the conditions of involvement of the populations and the rules of use of the platform by the users. Several scenarios will be played to study the determining factors in the decision making, the safety, the understanding of the messages broadcasted, or their spatial scope. The WP3 will put into perspective the results obtained during the life of the project, both in the operational dimension (what is the added value or the limits for public and private actors?), scientific (via the transfer of knowledge and the implementation of the results obtained) and industrial (defining the future commercialization of the prototype and the future counterparts for the pilot sites).

This project has provided new knowledge in different areas: 1) a better understanding of the Common Alerting Protocol (CAP), in France and by comparison with other countries having already tested this IT standard; 2) an evaluation of the alertability potential on 2G, 3G, 4G networks or on 4G only; 3) a definition of the operational framework and the list of ideal functionalities for a multi-channel platform; 4) an evaluation of the needs of private and public actors in France, which leads to a discussion of the current regulatory framework ; 5) a better understanding of the legal and ethical rules that must be respected before experimenting with alerts with the public; 6) a highlighting of the needs of these publics, by exploiting the results acquired in different contexts (Avignon University, the industrial zones of Le Havre and Port Jérôme, and the city of Cannes), with 190 participants who were put in situation and observed; 7) a putting into perspective of the cognitive and perceptive biases of the individual in front of the alert.
This 24-month project experienced the vicissitudes of the context linked to the COVID-19, but thanks to an iterative mode of functioning (two to three meetings per month at least) and thanks to a consequent investment of the members of the project team, the results obtained exceeded the initial expectations. The only drawback: the departure of QWANT at the beginning of the project (for reasons specific to this company) did not allow the testing of the broadcasting of an alert by radio wave, coupled with the platform provided by F24.

Following this project, several perspectives are planned:
- 1) an agreement with the Digital Department, in charge of the deployment of the future FR-Alert platform, over the year 2022, to support them in the implementation of experimental protocols to evaluate the impact of test messages that will be sent via the platform (the agreement was signed on December 17, 2021 - 74,000 euros TTC)
- 2) the submission of an ANR pre-proposal for a 3-year project (over the years 2023-2026), for Ecouter FR-Alert (3 members involved in this ANR are again associated to work together)
- 3) the conduct of a 5-year project (2021-2026) thanks to a secondment to the Institut Universitaire de la Recherche (IUF) of the coordinator of this ANR, Johnny Douvinet)
- 4) Discussions will also be pursued with the various service providers in charge of the deployment of national alert platforms in Europe

- 4 articles in international peer-reviewed journals (2 other articles have been submitted and 2 others are in the final stages of writing)
- 2 proceedings in international conferences
- 6 popularization articles (including 2 in Sciences et Avenir and Challenges magazines in November 2021)
- 4 videos (including 1 on the experiments in Avignon)

Cap4 Multi-Can’Alert is an experimental development project related to the Olympic Games planned in 2024 in France. In this project, we will develop a multichannel alert platform, by combining and optimizing various dissemination channels in considering changes (in terms of mitigation, risks, regulations), and by integrating user requirements in the alert activation and suitable reactions taken by a major part of people. To address this challenge, the consortium is represented by 3 industrial partners (ATRISC, GEDICOM & QWANT) and by 2 public research laboratories (ESPACE Univ. Avignon & CHROME Univ. Nîmes). It will give us the opportunity to explore, test and perform technological, operational and scientific dimensions independently at all times. The Proof of Concept (POC) and working arrangements will allow to adapt the multichannel alert platform both to the reality of needs and to the unanticipated requirements of public and private users : meeting will be held monthly, and the committee will regularly interact with the central public authorities (i.e. agencies attached to the Ministry of Interior) and with the safety managers of sites hosting the practical experiments (i.e. Center Parc, Orange Velodrome and Avignon University).

The platform we will use is already available (it is deployed in Belgium and it has reached the highest level of technical maturity), but we will add a set of new technological building bricks to ensure the diffusion using short-wave radio, to overcome network congestion and to avoid probable power failure. Such an innovative solution let ramp up the software development faster by providing a collection of ready-to-use management and dissemination tools, and many people should be reach even under degraded conditions. Knowledge and skills of the consortium will enable the prospect for manufacturing and marketing the future platform within a short period (18 months). The emergency plans and procedures will be reviewed in the light of the results of real-time alert exercises carried out in 3 sites, having characteristics similar to expected Olympic Games sites (2 closed private site and 1 open public site). These experiments with different public remains delicate for ethical, legal and philosophical reasons. But close co-operation between stakeholders and participants in such exercises, and the suitability to realize real-time alert exercises in accordance with the regulations in force and short-term outcomes expected in 2021 will be encouraged, as they are key to long-term success.

The partners consider the objective very ambitious, in particular regarding several technical drawbacks (how to perform the Common Alerting Protocol, whatever the network capacities, dangers, sites, phenomena and supports?), several scientific gaps (how to enhance responses and capacities of people in a short period, and how to involve the public in real alert exercises?) and operational barriers (how to reduce time for decision and how to maintain the alert process using a numerical platform, even is situations are very degraded?).

The project finally supports four major spinoffs for the Olympic and Paralympic Games planned in 2024 in France: we want that the alert becomes one of the central pillars of security during this planetary event; we want to help save lives by giving the opportunity for people to participate actively in society; we want that France appears as an exemplary multicultural nation around the world, and a country valuing its know-how in specific branches of safety and security.

Project coordination

Johnny DOUVINET (Etudes des structures, des processus d'adaptation et des changements de l'espace)

The author of this summary is the project coordinator, who is responsible for the content of this summary. The ANR declines any responsibility as for its contents.

Partner

ATRISC ATRISC
QWANT QWANT
CHROME
GEDICOM STE GALE DISTRIBUTION COMMUNICATION
ESPACE Etudes des structures, des processus d'adaptation et des changements de l'espace

Help of the ANR 403,918 euros
Beginning and duration of the scientific project: December 2019 - 18 Months

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